Booking, cancellation, and payment terms

- The person making the reservation must be an adult (+18 y)

- You can make a reservation through the booking calendar, by phone, or by email

- The reservation is binding

- Payment for accommodation must be made on the day of the reservation. If you use a bank transfer, we will provide detailed payment instructions.

- The guest agrees to follow the terms associated with the chosen payment method

- Any possible cancellation should be made as soon as possible

- If the booking is cancelled 14 days before the start date of accommodation, we will refund the payment in full

- If the booking is cancelled less than 14 days before the start date of accommodation, we will retain the payment

- In the event of a force majeure, we can move the guest's accommodation to another apartment or cancel it entirely. In the latter case, the guest has the right to receive a full refund for the service paid

- The guest gets familiar with the general rules of the accommodation and agrees to follow them

- The guest is obliged to compensate for any possible damages caused by themselves or their pet

Terms of delivery: PiispanPysäkki (HenJan Oy) 3500597-9 (hereinafter the online store) sells products to private individuals in Finland. We reserve the right to change the terms of delivery and prices. Product prices include VAT. Online store contact information: Email: info@piispanpysäkki.fi Phone: 044 2467976 Postal address: Viitostie 806 C, 89760 Piispajärvi. Ordering: Products to be ordered are selected on the website by adding them to the shopping cart. The order is placed by paying for the contents of the shopping cart in the online store's checkout. By placing an order, you accept these terms of delivery, the product prices, and the delivery costs. If an email address is provided at the time of ordering, an order confirmation will be sent by email. The order confirmation shows the ordered products and the price. Payment: The online store's payment provider is Visma Pay (Visma Payments Oy, business ID 2486559-4), which is registered in the payment institution register maintained by the Financial Supervisory Authority. Payment is made through the Visma Pay online service, and on your bank statement or invoice, the payee will appear as Visma Pay or Visma Payments Oy. Visma Pay forwards the payments to the online store. Payment is secure because all information related to the transaction is transmitted using an encrypted connection, so no third party can see the payment details. The purchase is made between the online store and the customer. The online store is responsible for all obligations related to the purchase. Read more about Visma Pay: https://www.visma.fi/vismapay/ Payment methods Through the Visma Pay service, you can pay with online banking credentials, a wallet, credit/debit cards, invoice, or installment plan. The following payment methods are available: Co-op Bank, Nordea, Danske Bank, Oma Savings Bank, Savings Bank, Aktia, Local Co-op Banks, S-Bank, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Pivo, Visa, Visa Debit, Visa Electron, MasterCard, and Debit MasterCard cards, as well as Jousto, Fellow Invoice, and Fellow Business Invoice. MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the app settings. Payments made with the MobilePay wallet are charged to the payment card linked to the wallet. If charging the payment from the card fails, paying with the MobilePay wallet is not possible in the online store. Pivo: The terms of use are available on Pivo's website: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/ Jousto invoice and installment is a domestic service that lets you make your purchases quickly and securely. Jousto is intended for private individuals who have managed their finances responsibly. With Jousto, you get 30 days of interest-free and fee-free payment time. After receiving the invoice, you can decide whether to pay it in full or in parts. With installments, you can pay for your purchase in up to 36 installments, starting from €9.90/month. The cost of Jousto installments is €3.90/month with a 19.90% interest rate. You can pay for purchases of €30–€3,000 with Jousto. The credit provider is Aurajoki Nordic Oy. Read more about Jousto at www.jousto.com. OP Invoice - A flexible way to pay for online purchases. Available for customers of all banks. With OP Invoice, you can make purchases up to €5,000 and pay them off interest-free within 45 days. If you want, you can split the invoice into multiple installments. Your purchases are visible in one place, so you can easily keep track of your spending. With a credit limit, you can keep your spending within the limits you want. You can conveniently receive your bills by email. In our online service, you can see information about your use of OP Invoice and the total amount of your purchases. You can use OP Invoice if you are over 20, financially capable, and have online credentials from a Finnish bank. For more information about OP Invoice, visit: https://www.op.fi/henkiloasiakkaat/paivittaiset/maksaminen/op-lasku Visma Pay payment service contact details Visma Payments Ltd (Business ID 2486559-4) Email: helpdesk@vismapay.com Phone: 09 315 42 037 (weekdays 8AM-4PM) Postal address: Brahenkatu 4, 53100 Lappeenranta Delivery Orders are shipped on weekdays. The delivery time for products available from stock is usually 3-5 business days. If the products are made-to-order, the delivery time is usually 1-3 weeks. Delivery costs depend on the chosen delivery method, any additional services, and the weight and size of the order. You can see the delivery costs in the online store's checkout before the final acceptance of your order. If a product is lost or damaged during delivery, this must be reported without delay, but within 14 days to the online store. For packages damaged during delivery, a report must be made immediately to the company responsible for the delivery. Returns Online store customers have a 14-day right to exchange or return items according to consumer protection law. Customers have the right to exchange or return part or all of the products in their order. Products to be returned or exchanged must be in their original packaging and in sellable condition. If you want to return or exchange products, please contact the online store first and ask for return instructions. Please include your name, contact information, and bank account number for any potential refund. Order cancellation, liability for defects, and complaints Before the order is delivered, it can be canceled with a written notice via email. The online store has statutory liability for defects in sold products. In case of complaints, please contact our customer service. Consumers have the right to take any disputes to the Consumer Disputes Board for resolution.